Business Details
24 Years
experience
Emergency
services
Your Trusted Akron Veterinary Care Partner
Highland Veterinary Clinic has been dedicated to providing exceptional pet care since our establishment in 2002. Founded by Dr. Nancy O'Connor in a historic building on West Market Street, our clinic has grown from a single doctor practice to a team of two veterinarians, three registered veterinary technicians, and a dedicated support staff. As an AAHA-accredited hospital, we maintain rigorous standards in safety protocols, equipment, and veterinary expertise, placing us among the top 15% of animal hospitals in North America. Our team includes experienced professionals like Dr. Dana Jacobson, who brings expertise in emergency medicine, and Dr. Lindsay Andray, who has served the community since 2006. We offer comprehensive veterinary services including preventive care, diagnostics, and treatment options tailored to your pet's needs.For urgent after-hours care, we coordinate with Metropolitan Veterinary Hospital to ensure continuous support for our patients. Our facility combines modern medical capabilities with a commitment to personalized service, reflected in our long-standing team members who provide continuity of care. We prioritize client education and transparent communication, helping pet owners make informed decisions about their animals' health. Through our online portal, clients can access vaccine records, schedule appointments, and manage reminders conveniently. Our passion for animal welfare drives us to continually enhance our services while maintaining the highest standards of veterinary care.
Services
Veterinary Care
Emergency Services
Pet Health Consultations
Online Store
Vaccination Programs
Diagnostic Testing
Preventive Care
Pet Nutrition Advice
Appointment Scheduling
Medical Records Access
Details
- Year established: 2002
Highlights and features
- We are AAHA-accredited, meeting rigorous veterinary care standards
- Our team includes experienced veterinarians and technicians
- We offer coordinated 24/7 emergency care services
- Our long-standing staff provides continuity of care
- We combine modern medical capabilities with personalized service
Associations and certifications
- AAHA
Services
Veterinary Care
Our comprehensive veterinary services include routine checkups, vaccinations, and medical treatments for dogs and cats. The AAHA-accredited facility maintains advanced equipment for diagnostics and treatment. Our experienced veterinarians develop personalized care plans while registered technicians provide skilled support during procedures.
Emergency Services
24/7 emergency care is available through our partnership with Metropolitan Veterinary Hospital. On-call doctors consult for established patients after hours. The emergency team handles critical situations like trauma, poisoning, and acute illnesses. This service ensures continuous care for pets requiring immediate medical attention.
Online Store
The online shopping portal offers flea and tick prevention, grooming products, and pet treats. Customers access vaccine records and appointment scheduling through the secure portal. This 24/7 service provides convenience for pet owners needing essential supplies between visits.
AAHA Accreditation
Meeting AAHA's 900+ standards ensures top-tier veterinary care. The accreditation covers safety protocols, equipment maintenance, and medical procedures. This recognition places us in the top 15% of North American animal hospitals. Regular evaluations maintain our commitment to excellence.
Pet Health Consultations
Personalized health consultations address nutrition, behavior, and chronic condition management. Doctors review medical history to provide tailored recommendations. The team educates owners about preventive care and treatment options. This service emphasizes proactive pet wellness strategies.
People
Dr. Dana Jacobson
Practice Owner
Dr. Jacobson became practice owner in 2021 after years in general practice and emergency medicine. She graduated from veterinary school and has extensive experience in critical care. She serves the Akron area with a focus on compassionate pet care while managing her family life with three children and multiple pets.
Dr. Lindsay Andray
Veterinarian
A Perrysburg native, Dr. Andray joined the clinic in 2006 after graduating from Kansas State University. Despite her college choice, she remains popular among Ohio clients. She provides veterinary care while engaging with the local community. Her background includes working at Metropolitan Veterinary Hospital.
Dr. Nancy O'Connor
Founder
Dr. O'Connor founded the clinic in 2002 after completing an internship at Metropolitan Veterinary Hospital. An Ohio State graduate, she practiced in Barberton before establishing this Akron location. Her leadership transformed the practice from a single doctor office to a multi-veterinarian team serving the community for over two decades.
Questions
What veterinary services do you offer?
We provide comprehensive care including routine exams, vaccinations, diagnostics, emergency services, and chronic condition management for dogs and cats.
Are you AAHA accredited?
Yes, we maintain AAHA accreditation, meeting over 900 standards for veterinary excellence in equipment, protocols, and medical care.
What are your regular business hours?
We're open Monday-Wednesday 9am-5:30pm, Friday 9am-5pm, and Saturday 9am-12pm. Closed Thursday and Sunday.
Do you offer emergency care after hours?
Yes, our partners at Metropolitan Veterinary Hospital provide 24/7 emergency services with our doctors available for consultation.
Can I access my pet's records online?
Our online portal allows 24/7 access to vaccine records, appointment scheduling, and treatment reminders through the Vello by Idexx system.
