Business Details
40 Years
experience
Emergency
services
Compassionate Veterinary Care for Your Pet's Lifetime Needs
VCA Animal Hospitals has been a leader in veterinary care since 1986, dedicated to providing world-class medicine with hometown compassion. Our network of primary, specialty, and emergency care hospitals delivers innovative solutions supported by advanced technology and a team of experienced professionals. We prioritize the well-being of pets, the communities we serve, and the continuous improvement of veterinary medicine through education and collaboration. Our commitment extends beyond clinical care to include social responsibility initiatives focused on pet adoption, Associate wellness, and environmental sustainability. With over 35,000 Associates across the U.S. and Canada, we combine cutting-edge medical practices with personalized care to ensure every pet receives the highest standard of treatment. Our partnership with Mars Inc. strengthens our ability to pioneer advancements in veterinary science while maintaining the legacy of excellence established by each hospital in our network.Through programs like myVCA and CareClub, we offer convenient digital tools for pet health management, including prescription refills, appointment scheduling, and preventive care plans. Our emergency and critical care teams operate 24/7, equipped to handle complex cases ranging from traumatic injuries to chronic illnesses. By fostering a culture of curiosity and trust, we empower our Associates to deliver compassionate care that aligns with the unique needs of every pet and client. Our leadership team, including President Patty Wu and Chief Medical Officer Dr. Marie Kerl, drives our mission to redefine the future of veterinary medicine through innovation and unwavering dedication to animal health.
Services
Primary Care
Specialty Care
Emergency Care
Urgent Care
Boarding Care
Pet CancerCare
Dental Care
Therapeutic Diets
Prescription Medications
Telehealth Consultations
Details
- Year established: 1986
Highlights and features
- We operate a nationwide network of 2,000+ veterinary hospitals with specialized care options.
- Our 24/7 emergency services handle critical cases using advanced veterinary and human medicine techniques.
- We employ over 60 boarded oncologists and 11 radiation oncologists for complex cancer treatments.
- Our myVCA platform offers digital pet health management tools with 24/7 live chat support.
- We maintain LEED Gold-certified facilities demonstrating environmental responsibility in veterinary care.
Services
Primary Care
Our primary care services provide comprehensive wellness exams, vaccinations, and preventive treatments for pets. Experienced veterinarians develop personalized health plans while addressing immediate concerns like infections or digestive issues. The service emphasizes long-term pet health through regular check-ups and client education.
Emergency Care
Available 24/7, our emergency care handles life-threatening conditions including trauma, poisoning, and respiratory distress. Advanced diagnostic tools and specialized teams implement human medicine techniques for critical cases, ensuring rapid stabilization and intensive treatment protocols for pets in crisis situations.
Pet CancerCare
With 29 dedicated centers and 60+ boarded oncologists, this service offers chemotherapy, radiation therapy, and surgical tumor removal. The program combines cutting-edge treatments with compassionate support for pets and owners navigating cancer diagnoses across North America.
Specialty Care
Our specialty teams provide cardiology, neurology, and surgical services using state-of-the-art equipment. Board-certified specialists collaborate on complex cases, developing innovative treatment protocols that push veterinary medicine boundaries while maintaining personalized patient care.
Telehealth Consultations
The myVCA platform enables remote veterinary consultations through secure video calls. Pet owners access medical advice, prescription renewals, and health record management digitally, reducing office visits while maintaining professional guidance for non-emergency pet health concerns.
People
Patty Wu
President
With over 20 years of leadership experience across health, wellness, and retail sectors, Patty Wu leads VCA's 35,000 Associates in North America. Her strategic vision focuses on enhancing client experience and operational excellence while advancing veterinary care standards through innovation and Associate development.
Dr. Marie Kerl
Chief Medical Officer
Dr. Marie Kerl drives medical excellence across VCA's network, overseeing clinical protocols and professional development. As a recognized industry leader, she ensures implementation of cutting-edge treatments and maintains the organization's commitment to pioneering high-quality veterinary medicine nationwide.
Aaron Frazier
Chief Operating Officer
With over 15 years at VCA, Aaron Frazier oversees U.S. and Canadian operations, focusing on service quality and organizational growth. His leadership emphasizes Associate empowerment and operational efficiency while expanding access to veterinary care through innovative hospital management strategies.
Questions
What types of veterinary services does VCA offer?
We provide primary care, emergency services, specialty treatments, oncology, dental care, and preventive health plans through our nationwide network of hospitals.
Are VCA hospitals open 24/7 for emergencies?
Yes, our emergency care teams operate 24/7, equipped to handle critical cases including trauma, poisoning, and life-threatening illnesses using advanced medical techniques.
How can I access my pet's medical records?
Use the myVCA platform for 24/7 access to health records, appointment scheduling, prescription refills, and virtual consultations with veterinary professionals.
Does VCA offer payment plans for veterinary care?
While we don't provide direct financing, CareClub membership offers preventive care coverage starting at $19.99/month, and hospitals may partner with third-party payment providers.
How does VCA support pet adoption initiatives?
We collaborate with 150+ shelters nationwide to reduce pet homelessness through adoption programs, medical support, and community education about responsible pet ownership.
