Business Details
7 Years
experience
Emergency
services
Your Pet's Home Away From Home in Shenandoah
At Healthy Tails Retreat, we are dedicated to providing exceptional care for pets through a comprehensive range of services designed to meet their physical, emotional, and health needs. Our team of experienced professionals combines veterinary expertise with a passion for animals to create a nurturing environment where pets feel safe and comfortable. We specialize in luxury pet boarding, spa services, veterinary care, and doggie daycare, all tailored to ensure each pet receives personalized attention. Our home-like facility features upscale accommodations, therapeutic grooming, and specialized programs for pets with medical conditions.With a focus on reducing stress and promoting well-being, we offer 24/7 monitoring, customized dietary plans, and pain management therapies. Our staff undergoes rigorous training to handle pets with compassion, ensuring every animal in our care experiences the highest standards of safety and comfort. We prioritize open communication with pet owners, providing regular updates and maintaining transparent policies regarding health protocols and service details. By integrating advanced veterinary practices with a warm, family-oriented atmosphere, we aim to be the trusted choice for pet care in Shenandoah, Iowa.
Services
Pet Hotel
Spa Services
Vet Services
Doggie Daycare
At Home Care
Details
- Year established: 2019
Highlights and features
- We offer 24/7 personalized care for pets with special medical needs.
- Our home-like environment reduces stress for pets during boarding.
- Specialized spa services include therapeutic baths and de-shedding treatments.
- Veterinary team provides pain management and skin condition treatments.
- Customized play groups ensure safe socialization for dogs of all temperaments.
What people say
Loved on and well taken care of
Happy and beautiful after spa day
Great experience for our pet
Calming environment for veterinary care
Personalized attention to special needs
Services
Pet Hotel
Our luxury pet hotel offers spacious, home-like accommodations with personalized care for dogs and cats. Each room features glass doors, soothing TV programs, and bedding options to ensure comfort. Pets receive five daily outdoor breaks, monitored playtime, and special attention for those with medical needs. The facility is designed to reduce stress through calming environments and individualized interaction with our trained staff.
Spa Services
Therapeutic grooming and spa treatments include de-shedding, medicated baths, and nail trims performed with gentle techniques. Our services address skin conditions, allergies, and coat health while minimizing stress for pets. Each session incorporates play breaks and treats to create positive associations. Advanced treatments like whirlpool baths and pain-relief therapies are available for pets requiring specialized care.
Vet Services
Comprehensive veterinary care focuses on preventative health, pain management, and treatment of chronic conditions. Services include vaccinations, skin evaluations, flea protection, and alternative therapies like cold laser treatment. Exams occur in non-threatening environments with floor-level interactions and treats to reduce anxiety. Custom health plans address nutrition, dental care, and parasite prevention for long-term wellness.
Doggie Daycare
Social play groups are organized by temperament and energy level to ensure safe, enjoyable interactions. Activities include ball games, scent exploration, and supervised training sessions. The program accommodates gentle, active, and small-dog groups separately. Participants receive structured playtime, rest periods, and individual attention to promote physical exercise and mental stimulation in a controlled environment.
At Home Care
Professional in-home pet care services include medication administration, feeding, walking, and playtime during owner absences. Our bonded staff provides personalized attention for pets uncomfortable in boarding facilities. Services extend to plant watering, mail collection, and security checks. Flexible scheduling accommodates short visits or extended stays with customized care plans for multiple pets.
People
Micah
Pet Companion
Micah provides compassionate daily care for pets, focusing on understanding individual personalities and needs within the retreat's nurturing environment.
Dr. Margaret Brady
Veterinarian
Dr. Brady leads veterinary services with expertise in preventative care, pain management, and stress reduction techniques for pets during their stays.
Nicole
Hotel Manager
Nicole oversees daily operations and weekend coordination, ensuring seamless guest experiences through staff collaboration and facility management.
Haley
Groomer
Haley specializes in de-shedding treatments and therapeutic grooming, using a three-step process to improve coat health and reduce household shedding.
Questions
What vaccination records are required for pet services?
Dogs need Rabies, Distemper/Parvo, Bordetella, and flea protection. Cats require Rabies, Upper Respiratory, Bordetella, and flea protection.
Can pets with special medical needs stay at the retreat?
Yes, we accommodate pets requiring medications, special diets, and pain management therapies with 24/7 monitoring by trained staff.
What are the facility's operating hours?
Monday-Friday 7am-6pm, Saturday 8am-12pm & 4pm-6pm, Sunday 8am-12pm & 4pm-6pm. Holiday hours require advance inquiry.
How are dogs grouped for daycare activities?
Play groups are organized by temperament: Big & Bouncy (active), Little & Lively (energetic), and Gentle & Quiet (calm) to ensure safe socialization.
What items should owners bring for their pet's stay?
Food with feeding instructions, medications, bedding, special toys, treats, and vaccination records are recommended for each pet's comfort.
Are in-home pet care services available?
Yes, our bonded Pet Nanny provides house visits for feeding, walking, medication administration, and pet care during owner absences.
