Business Details
18 Years
experience
Your Trusted Veterinarians in Charlotte, NC
Queen City Animal Hospital is a trusted veterinary practice serving Charlotte, NC, dedicated to providing exceptional care for pets and their owners. Our team of experienced veterinarians and staff prioritize compassionate, personalized service while maintaining high standards of medical expertise. We offer comprehensive services including wellness exams, surgical procedures, exotic pet care, and emergency referrals, supported by advanced technologies like laser therapy.Accredited by the American Animal Hospital Association (AAHA), we adhere to rigorous quality benchmarks. Our Fear Free and Cat Friendly certifications reflect our commitment to reducing stress for animals during visits. With a focus on community inclusivity and client education, we strive to build lasting relationships that enhance the health and happiness of pets and their families.
Services
Wellness Exams
Surgical Services
Exotic Pet Care
Laser Therapy
Emergency Referrals
Details
- Year established: 2008
Highlights and features
- We are AAHA-accredited, meeting the highest standards in veterinary care.
- Our Fear Free certification ensures stress-free visits for pets and owners.
- Specialized exotic pet medicine for birds, reptiles, and small mammals.
- Telemedicine consultations available for established clients.
- Diverse, inclusive team committed to community and client education.
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Staff is amazing
Fear free approach
Loving and friendly facility
Text follow-ups
Easy appointment scheduling
Services
Wellness Exams
Our wellness exams focus on early disease detection and preventive care tailored to your pet's life stage. We offer vaccination protocols, dietary planning, and behavioral counseling to ensure long-term health. Services include puppy/kitten packages, senior screenings, and customized wellness programs for aging pets.
Surgical Services
We perform routine and advanced surgical procedures including spays/neuters, mass removals, and abdominal surgeries. Our team uses modern techniques for pain management and post-operative care. Emergency surgeries are prioritized during business hours with referrals for after-hours critical cases.
Exotic Pet Care
Specialized care for birds, reptiles, and small mammals including routine exams, sterilization surgeries, and dental procedures. Our veterinarians have advanced training in exotic species husbandry and nutrition to address unique health needs of non-traditional pets.
Laser Therapy
Non-invasive laser therapy accelerates healing and reduces pain for conditions like arthritis, wounds, and post-surgical recovery. This FDA-approved treatment stimulates cellular repair without medication, offering a safe option for chronic or acute conditions in pets.
Telemedicine
Telemedicine appointments provide convenient access to veterinary advice for established patients. Through secure video calls, our doctors address non-emergency concerns, follow-up care, and medication management while maintaining the required veterinary-client-patient relationship.
People
Dr. Jay Hreiz
Owner, Veterinarian
Dr. Hreiz graduated from the University of Pennsylvania School of Veterinary Medicine in 2008. He specializes in exotic animal medicine and soft tissue surgery, with over 15 years of experience in Charlotte. He focuses on wellness and prevention for companion animals.
Dr. Lauren Cline
Owner, Veterinarian
Dr. Cline earned her veterinary degree from Auburn University in 2016. She joined Queen City Animal Hospital's ownership team in 2023, specializing in ophthalmology, dermatology, and dentistry while emphasizing client education and preventive care.
April Splawn
Hospital Administrator
April holds a Juris Doctor from the University of South Carolina and leads hospital operations with over 20 years of veterinary management experience. She specializes in client relations and team development while advocating for animal welfare through local rescue partnerships.
Dr. Alexa Diaz
Associate Veterinarian
Dr. Diaz graduated from the University of Georgia's College of Veterinary Medicine. She provides care for exotic pets and focuses on anesthesia and radiology, offering bilingual Spanish services to enhance client communication and accessibility.
Dr. Claire Black
Associate Veterinarian
Dr. Black joined Queen City Animal Hospital in 2022 after graduating from the University of Tennessee. She specializes in exotic medicine and dermatology, bringing expertise in reptile care and a commitment to community-based veterinary practice.
Questions
What services does Queen City Animal Hospital offer?
We provide wellness exams, surgeries, exotic pet care, laser therapy, and emergency referrals. Telemedicine consultations are available for established clients.
Are you equipped to care for exotic pets?
Yes, we offer specialized services for birds, reptiles, and small mammals including routine exams, surgeries, and nutritional counseling from veterinarians with exotic species training.
What are your emergency protocols?
We handle emergencies during business hours. After hours, we recommend Charlotte Animal Referral and Emergency (CARE) at 3726 Latrobe Drive for 24/7 critical care services.
Do you offer telemedicine appointments?
Yes, telemedicine consultations are available for current clients with an established veterinary-client-patient relationship within the past year.
What payment methods do you accept?
We accept major credit cards, cash, and CareCredit financing. Specific payment options are discussed during appointment scheduling or check-in.
Is the hospital AAHA accredited?
Yes, we maintain American Animal Hospital Association accreditation, meeting rigorous standards for quality veterinary care and facility operations.
