Business Details
13 Years
experience
Emergency
services
Your Trusted Veterinarian in Madison, WI
West Towne Veterinary Center provides exceptional veterinary care for cats and dogs, prioritizing preventive health strategies to minimize long-term costs while maximizing pet wellness. Since 2013, our AAHA-accredited clinic has combined advanced diagnostics, dentistry, and surgical services with compassionate, client-focused communication. As a Gold Level Cat Friendly Practice, we implement specialized protocols to reduce feline stress during visits. Our team of experienced veterinarians and support staff delivers breed-specific wellness programs, nutritional guidance, and pain management solutions tailored to each pet's life stage.We maintain state-of-the-art facilities featuring digital radiography, in-house laboratories, and dedicated feline examination spaces. Our commitment to continuing education ensures adherence to the latest veterinary standards while maintaining personalized care for every patient.
Services
Preventive Care
Dentistry
Diagnostics
Grooming
Boarding
Details
- Year established: 2013
Highlights and features
- We are AAHA-accredited with advanced diagnostic capabilities
- Our Gold Level Cat Friendly designation ensures stress-free feline care
- Veterinarians attend 6-8 continuing education seminars annually
- We offer comprehensive 12-step dental cleaning protocol
- Our team includes specialists in cardiology and radiology
Associations and certifications
- AAHA
- Cat Friendly Practice
Services
Preventive Care
Our comprehensive preventive care program includes semi-annual exams, vaccinations based on lifestyle assessments, and parasite prevention. We emphasize early disease detection through breed-specific wellness testing and nutritional counseling. Our 10 core wellness principles ensure pets maintain optimal health through weight management, dental care, and evidence-based nutrition programs.
Dentistry
We offer advanced veterinary dentistry including 12-step dental cleanings, digital radiography, and oral surgery. Our AAHA-guideline protocols address periodontal disease, root canals, and tooth extractions. Post-operative care includes pain management and complimentary follow-up consultations to ensure effective home care routines for maintaining oral health.
Diagnostics
Our in-house laboratory provides rapid blood chemistry analysis and complete diagnostic testing within 30 minutes. We utilize digital radiography, ultrasound, and echocardiography for comprehensive internal medicine evaluations. Board-certified specialists collaborate on complex cases requiring advanced imaging or specialized procedures.
Grooming
The West Towne Grooming Center follows PPGSA standards for safe, stress-free pet grooming. Services include bathing, nail trimming, and coat maintenance using professional-grade equipment. Our groomers work with veterinary staff to accommodate special needs pets requiring sedated grooming for medical or behavioral reasons.
Boarding
Our remodeled cat loft offers spacious, multi-level condominiums for feline boarding. The 'Cat's Night Out' program provides exercise and playtime in our dedicated gym facility. Environmental enrichment and individualized care ensure comfortable stays for cats while owners travel.
People
Dr. Ken Lambrecht
Founding Owner, Medical Director, DVM
Dr. Lambrecht established West Towne Veterinary Center in 2013 with over 20 years of veterinary experience. He specializes in preventive care protocols and feline medicine, contributing to AAHA guidelines. He leads continuing education programs for the team.
Dr. Hattie Bortnowski
Cardiologist
Board-certified internal medicine specialist Dr. Bortnowski provides on-site echocardiography services. With university veterinary medicine experience, she specializes in advanced cardiac diagnostics and treatment planning for pets.
Dr. Deb Darien
Radiologist
Dr. Darien offers abdominal ultrasound services at our clinic. As a board-certified veterinary radiologist, she provides expert diagnostic imaging interpretation and collaborates on complex internal medicine cases.
Kiana Hebenstreit
Veterinary Assistant
Kiana supports our veterinary team with patient care and client communication. She assists in all departments, ensuring smooth clinic operations and compassionate pet handling during examinations and treatments.
Corina
Groomer
Corina provides professional grooming services following PPGSA standards. She works closely with veterinary staff to accommodate special needs pets requiring sedated grooming procedures for medical or behavioral reasons.
Questions
What veterinary services do you offer for cats?
We provide comprehensive feline care including preventive wellness exams, dentistry, diagnostics, grooming, and boarding. Our Gold Level Cat Friendly designation ensures specialized handling protocols and stress-free environments for cats.
Do you handle emergency pet care situations?
We offer urgent care for sick pets during business hours. For overnight emergencies, we coordinate transfers to Madison Veterinary Specialists or University of Wisconsin emergency services.
Are your veterinarians AAHA-certified?
We are an AAHA-accredited clinic with re-certification every three years. Only 15% of veterinary practices achieve this standard of excellence in facility and medical care.
What diagnostic capabilities do you have?
Our in-house lab provides rapid blood testing and urinalysis. We use digital radiography, ultrasound, and echocardiography. Board-certified specialists collaborate on complex cases requiring advanced imaging.
How do you handle pet dental care?
Our 12-step dental cleaning follows AAHA guidelines. Services include digital dental radiography, periodontal treatment, and oral surgery. We provide post-operative care plans and complimentary follow-up consultations.
What are your boarding facilities like for cats?
Our remodeled cat loft features spacious multi-level condominiums. The 'Cat's Night Out' program offers exercise and playtime in our dedicated gym facility to ensure comfortable stays for boarded cats.
