Business Details
32 Years
experience
Emergency
services
Trusted Veterinarians in New Albany, IN
Founded in 1994 by Dr. Luanne Jensen, Especially Pets has been dedicated to advancing veterinary care for dogs and cats in New Albany, Indiana. Our team of experienced veterinarians and support staff prioritizes the health and well-being of pets through comprehensive medical, surgical, and preventive services. We continually invest in modern facilities and technology to align with advancements in veterinary medicine while maintaining a compassionate, client-focused approach. Our renovated hospital reflects our commitment to providing a comfortable environment for both pets and their owners. With decades of combined experience, we emphasize preventive care, early diagnosis, and personalized treatment plans tailored to each pet's unique needs.Our services include diagnostics, dental care, surgical procedures, laser therapy, and behavioral counseling, addressing the full spectrum of animal health. We operate transparently, offering clear communication and educational resources to empower pet owners in making informed healthcare decisions. Our working hours are designed to accommodate busy schedules, with extended weekday availability and Saturday appointments. Located at 4204 Charlestown Road, we serve New Albany and surrounding communities including Clarksville, Jeffersonville, and Sellersburg. By integrating cutting-edge technology with traditional values of empathy and service, we strive to be the trusted partner in pet healthcare for local families.
Services
Diagnostics
Pet Dental Care
Surgical Procedures
Pet Behavior Counseling
Pet Laser Therapy
Pet Health Certificates
Emergency Pet Care
Vaccinations
Microchipping
Online Booking
Details
- Year established: 1994
Highlights and features
- We have over 30 years of experience serving New Albany pet owners since 1994.
- Our team includes certified veterinarians with expertise in advanced diagnostic procedures.
- We offer emergency pet care services for urgent medical situations.
- Our renovated facility features modern equipment for comprehensive veterinary treatment.
- We provide online appointment booking and a mobile app for client convenience.
What people say
Gentle with animals
Knowledgeable staff
Modern facility
Emergency care available
Clear explanations
Services
Pet Dental Care
Our comprehensive dental services prevent and treat oral diseases through professional cleanings, extractions, and periodontal care. We use advanced imaging technology to diagnose hidden issues and create customized treatment plans. Regular dental maintenance helps avoid systemic health problems while ensuring pets maintain comfortable, functional teeth throughout their lives.
Surgical Procedures
We perform routine and complex surgical interventions using sterile techniques and modern anesthetic monitoring. Our capabilities include spaying/neutering, soft tissue surgeries, and trauma repair. Preoperative diagnostics ensure surgical safety while postoperative care instructions guide successful recovery. Pain management protocols prioritize patient comfort throughout the process.
Emergency Pet Care
Critical care services address sudden illnesses, injuries, and life-threatening conditions outside regular hours. Our team stabilizes patients through intravenous fluids, oxygen therapy, and emergency medications. Diagnostic capabilities enable rapid assessment while treatment plans focus on immediate stabilization and follow-up care coordination.
Pet Laser Therapy
This non-invasive treatment uses targeted light energy to reduce inflammation, alleviate pain, and accelerate tissue healing. We apply it for arthritis management, post-surgical recovery, and chronic condition relief. Treatment sessions require no sedation and demonstrate measurable improvement in mobility and comfort levels for many patients.
Pet Behavior Counseling
We address problematic behaviors through scientific assessment and customized modification plans. Our approach examines medical, environmental, and psychological factors contributing to issues like aggression or anxiety. Training recommendations and environmental enrichment strategies help owners establish positive interactions and reduce stress for their pets.
People
Dr. Ashley Ernstberger
Chief of Staff
Dr. Ernstberger leads our clinical team with expertise in companion animal medicine and surgery. She graduated from Purdue University's veterinary program and maintains continuing education in advanced diagnostic techniques. Her compassionate approach prioritizes clear communication with pet owners.
Dr. Kristi Kantz
Veterinarian
Dr. Kantz specializes in preventive care and internal medicine for cats and dogs. She graduated from the University of Illinois College of Veterinary Medicine and focuses on early disease detection through comprehensive wellness exams and laboratory testing.
Cheryl Crowe
Hospital Manager
Cheryl oversees daily operations with 15+ years of veterinary practice management experience. She coordinates staff training programs and ensures efficient client service workflows while maintaining compliance with industry standards.
Questions
What services does Especially Pets offer?
We provide comprehensive veterinary care including diagnostics, dental services, surgery, laser therapy, behavior counseling, vaccinations, microchipping, and emergency care for dogs and cats.
How can I schedule an appointment?
Book appointments online through our website or mobile app, or call us directly at (812) 948-8297 during regular business hours.
Do you offer emergency veterinary care?
Yes, we provide emergency services for urgent medical situations outside regular hours. Contact us immediately for critical pet health issues.
What areas do you serve?
We serve New Albany and surrounding communities including Charlestown, Clarksville, Henryville, Jeffersonville, and Sellersburg.
Can I refill pet medications online?
Yes, use our online refill request system or mobile app to reorder medications and schedule pickup at your convenience.
Are vaccinations included in routine care?
Yes, we offer core vaccinations as part of preventive care packages tailored to each pet's age, health status, and lifestyle.