Business Details
Emergency
services
Your Trusted Veterinarian in Rochester, NY
Westside Animal Hospital is dedicated to providing exceptional veterinary care for pets while supporting the people who love them. Our team prioritizes creating a trusting environment where questions are answered and needs are met. With AAHA accreditation and Fear Free certification, we maintain high standards of excellence through skilled professionals, advanced technology, and comprehensive services. We specialize in wellness exams, dental care, dermatology, diagnostics, internal medicine, pain management, surgery, and LASER therapy. Our commitment extends to compassionate end-of-life care and personalized treatment plans tailored to each pet's unique needs.By embracing Fear Free protocols, we ensure stress-free visits for pets and peace of mind for owners. With decades of combined experience, our veterinarians and technicians deliver thorough diagnostics, effective treatments, and transparent communication. We serve Rochester, NY, and surrounding areas, offering flexible hours and emergency services to accommodate urgent needs. Our mission is to protect the bond between pets and their families through unwavering care, education, and community support.
Services
Dental Care
Dermatology
Diagnostics
End of Life Care
Internal Medicine
Pain Management
Surgery
LASER Therapy
Highlights and features
- We are AAHA-accredited, representing fewer than 15% of animal hospitals meeting these rigorous standards.
- Our team holds Fear Free certification to reduce stress during veterinary visits.
- Decades of combined experience in advanced diagnostics and treatment protocols.
- Personalized care plans developed through thorough health assessments and client education.
- 24/7 emergency services with state-of-the-art diagnostic equipment available in-house.
Associations and certifications
- AAHA
- Fear Free
What people say
Compassionate staff
Thorough explanations
Fear Free certified
Exceptional end-of-life care
Trusted expertise
Services
Dental Care
Our comprehensive dental services prevent and treat oral diseases that affect pets' overall health. We perform thorough cleanings, digital x-rays, and oral surgeries under monitored anesthesia. Regular dental care helps prevent systemic infections that can impact heart, kidney, and liver function. Our team educates pet owners about home care practices to maintain optimal oral health between visits.
Dermatology
We diagnose and treat complex skin conditions including allergies, infections, and parasitic infestations. Our advanced diagnostic tools identify environmental and food-related allergens. Treatment plans combine medication, dietary adjustments, and environmental modifications to relieve discomfort and prevent secondary infections. We address both acute symptoms and chronic skin conditions affecting pets' quality of life.
Diagnostics
Our in-house diagnostic laboratory provides rapid blood analysis, urinalysis, and cytology results within 20 minutes. We use digital imaging, ultrasound, and fine needle aspiration for accurate diagnoses. Partnering with board-certified radiologists enables same-day ultrasound interpretations. These capabilities allow immediate treatment planning for both routine and emergency cases.
End of Life Care
We provide compassionate end-of-life care with pain management and euthanasia services. Our team supports pet owners through decision-making processes and offers guidance during final moments. The waiting area features a memorial candle to honor departing pets. We focus on maintaining dignity and comfort while respecting the emotional needs of both animals and their families.
LASER Therapy
Class IV LASER therapy treats chronic pain, arthritis, and post-surgical recovery through photobiomodulation. This non-invasive treatment increases circulation and stimulates cellular regeneration without medication side effects. Sessions last 5-20 minutes with protective eyewear for safety. We integrate LASER therapy with other treatments to enhance healing and improve mobility for pets with musculoskeletal conditions.
People
William Murphy
Owner
Dr. Murphy has practiced veterinary medicine for over 30 years in the Rochester area. He earned his Doctorate of Veterinary Medicine from the University of Tennessee in 1986 and maintains Fear Free certification. His expertise includes surgical techniques and preventive care.
Liz
Team Leader
Liz holds an AAS in Veterinary Technology and BS in Veterinary Hospital Management. With 16 years of experience, she supervises client services and ensures Fear Free protocols at Westside Animal Hospital.
Brittany
Veterinary Technician
Brittany earned her AAS in Veterinary Technology from Genesee Community College in 2016. She specializes in client education and surgical preparation while maintaining Fear Free certification.
Heather
Veterinary Technician
Heather graduated with her Associates degree in Veterinary Technology from Genesee Community College in 2017. She performs dental cleanings, lab work, and client education at the hospital.
Robin
Practice Manager
Robin holds a bachelor of science degree from the University of Tennessee and manages hospital operations. She implements cutting-edge technology to enhance client care and veterinary services.
Questions
What services does Westside Animal Hospital offer?
We provide comprehensive veterinary care including dental services, dermatology, diagnostics, internal medicine, pain management, surgery, LASER therapy, and end-of-life care.
Are you open for emergency visits?
Yes, we offer emergency services during regular business hours. Call us immediately for urgent pet health concerns.
What is Fear Free veterinary care?
Fear Free certification means we use specialized techniques to reduce stress during veterinary visits through environmental modifications and gentle handling protocols.
Do you accept new patients?
Yes, we welcome new patients. Complete our online new client form before your first visit to streamline the check-in process.
What are your hospital hours?
We're open Monday 8am-6pm, Tuesday 8am-7pm, Wednesday 8am-6pm, Thursday 8am-7pm, Friday 8am-5pm, and Saturday 8am-2pm.
How do I schedule an appointment?
Request appointments online through our website or call us directly at (585) 571-9349 during business hours.
