Business Details
Emergency
services
Your Trusted Veterinarians in Victor, NY
At Victor Vet Care, we are dedicated to providing comprehensive veterinary services for cats and dogs through a Fear Free approach that prioritizes both physical and emotional well-being. Our certified Fear Free professionals combine decades of experience with advanced medical techniques to ensure every visit is as stress-free as possible. We specialize in preventive care, surgical interventions, and medical treatments tailored to each pet's unique needs. Our team, led by experienced veterinarians, focuses on building trust with pets and families to deliver compassionate, personalized care. We utilize state-of-the-art equipment for diagnostics and treatments, including digital x-rays and in-house blood work, to address health concerns promptly.Our commitment to ongoing education ensures we stay at the forefront of veterinary advancements while maintaining a patient-centered philosophy. We offer emergency surgical services and collaborate closely with pet owners to develop long-term wellness plans. Transparency in communication and a dedication to ethical standards guide every interaction, reinforcing our role as a trusted partner in pet health. By integrating Fear Free practices, we aim to transform veterinary visits into positive experiences that strengthen the human-animal bond. This approach reflects our belief that exceptional veterinary care begins with understanding and addressing each pet's individual needs.
Services
Preventive Care
Surgical Care
Medical Care
Emergency Services
Pharmacy
Highlights and features
- We implement certified Fear Free practices to reduce pet anxiety during visits
- Our team has over 25 years of combined veterinary experience
- We offer personalized wellness plans tailored to each pet's specific needs
- We provide 24/7 emergency veterinary services for urgent care situations
- Our facility uses state-of-the-art diagnostic equipment for accurate assessments
Associations and certifications
- Fear Free Certified Professional
Services
Preventive Care
Our preventive care services focus on maintaining optimal pet health through regular check-ups and disease prevention strategies. We offer age-appropriate vaccinations starting at 8 weeks, annual exams, and comprehensive parasite prevention plans. Our geriatric wellness exams address specific needs of senior pets while microchipping ensures identification security. This proactive approach helps detect potential health issues before they become serious problems.
Surgical Care
We provide both elective and emergency surgical services with advanced safety protocols for optimal patient outcomes. Our surgical team performs spay/neuter procedures, dental surgeries, tumor removals, and complex orthopedic repairs. Pre-surgical blood work and IV catheterization ensure proper anesthetic management while post-operative warming blankets maintain patient comfort. Emergency surgeries address urgent medical conditions requiring immediate intervention.
Medical Care
Our medical care services utilize state-of-the-art diagnostic tools to identify and treat pet health conditions effectively. In-house blood testing and digital x-ray technology enable rapid diagnosis of internal issues. We offer specialized testing for heartworm, tick-borne diseases, and blood glucose monitoring. IV fluid therapy and comprehensive treatment plans address acute and chronic medical conditions with personalized care approaches.
Emergency Services
We provide critical emergency veterinary care for pets experiencing sudden illness or injury. Our team handles urgent surgical cases and life-threatening conditions with immediate attention. Available 24/7 for emergencies, we maintain readiness to stabilize patients and implement life-saving interventions. Emergency services include trauma care, poisoning treatment, and acute medical crisis management for cats and dogs.
Pharmacy
Our full-service pharmacy offers convenient access to prescription medications and preventive products for pets. We maintain an extensive inventory of veterinary pharmaceuticals for immediate dispensing. The pharmacy supports treatment plans with specialized medications, parasite preventatives, and therapeutic diets. Online ordering options provide additional convenience while ensuring proper medication management for ongoing health needs.
People
Dr. Cyndie Hobson
Veterinarian
A 1995 Ohio State University graduate with 25 years of veterinary experience, Dr. Hobson specializes in orthopedic surgery and Fear Free practices. She founded Victor Vet Care to combine her surgical expertise with compassionate pet care.
Dr. Melissa Wright
Veterinarian
Graduate of University of Wisconsin Veterinary School, Dr. Wright brings expertise in companion animal medicine and dermatology. A Finger Lakes native, she joined Victor Vet Care in 2020 with Fear Free certification since 2017.
Dr. Bella DeGelorm
Veterinarian
A 2020 Ross University graduate, Dr. DeGelorm specializes in general animal care. With Finger Lakes experience since 2020, she joined Victor Vet Care's Fear Free team in September 2024 to support preventive pet health programs.
Kristen Tierson
Office Manager
As lead Customer Care Specialist since 2018, Kristen manages daily operations while maintaining Fear Free certification. She coordinates client services and ensures smooth practice management at Victor Vet Care.
Theresa T.
Licensed Veterinary Technician
Theresa provides technical support for veterinary procedures and patient care. As part of the Fear Free team, she assists with diagnostics, treatments, and maintaining high standards of animal care at Victor Vet Care.
Questions
What makes Victor Vet Care a Fear Free practice?
Our Fear Free certification trains staff in reducing pet anxiety through specialized handling techniques, calming environments, and pre-visit preparation resources to create positive veterinary experiences.
What types of services do you offer for pets?
We provide comprehensive care including preventive wellness exams, surgical procedures, medical diagnostics, emergency services, and pharmacy access for cats and dogs of all life stages.
Are emergency veterinary services available?
Yes, we offer 24/7 emergency care for urgent medical situations requiring immediate attention, including trauma treatment and critical surgical interventions.
How can I schedule an appointment?
Contact us at 585-398-7373 during regular business hours or use our online scheduling system to book appointments for preventive care, surgeries, or medical consultations.
Do you accept pet insurance?
We accept all major pet insurance plans and provide necessary documentation for claims processing. Payment is required at time of service with reimbursement handled through your insurance provider.
