Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Veterinary Care in NYC
Heart of Chelsea Veterinary Group was founded in 1999 to provide compassionate, high-quality veterinary care in a neighborhood setting. Our team prioritizes personalized service, forming lasting relationships with pet owners to deliver tailored care for dogs and cats. With five locations across New York City and Seattle, we offer advanced diagnostics, emergency services, and wellness programs. Our AAHA-accredited Chelsea location exemplifies our commitment to exceeding 900 standards of veterinary excellence. We specialize in addressing urban pet challenges, including brachycephalic dog care and behavioral medicine.Our staff combines decades of experience with cutting-edge technology to ensure pets receive comprehensive, fear-free care. We emphasize client education, preventive medicine, and transparent communication to support informed decision-making. Our services extend to international pet travel certifications and specialized surgical procedures. The team maintains rigorous safety protocols for anesthesia and surgical care, with 24/7 emergency support during operating hours. Client testimonials consistently highlight our exceptional service, follow-up care, and dedication to pet well-being.
Services
Advanced Dentistry
Emergency Care
Pet Travel Certificates
Spay and Neuter
Wellness Exams
Internal Medicine
Surgery
Veterinary Behavior
Diagnostic Imaging
Online Pharmacy
Details
- Year established: 1999
Highlights and features
- We have over 25 years of experience serving NYC pet owners.
- Our AAHA-accredited facility meets 900+ standards of excellence.
- We offer 24/7 emergency veterinary support during operating hours.
- Our team provides personalized follow-up care after every appointment.
- We specialize in urban pet health challenges and behavioral medicine.
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Outstanding experience
Kind, compassionate staff
Fantastic experience
Excellent vet
Top notch service
Services
Advanced Dentistry
Our advanced veterinary dental services prevent and treat periodontal disease through comprehensive cleanings, digital radiography, and oral surgery. We use anesthesia monitoring and pre-operative bloodwork to ensure safety. Our team educates pet owners on home care techniques including brushing, oral wipes, and dental diets to maintain oral health.
Emergency Care
We provide urgent veterinary care during regular business hours with an on-call veterinarian until 10 PM. Our team stabilizes critical cases including trauma, poisoning, and acute illness. For after-hours emergencies, we partner with 24-hour specialty hospitals while maintaining continuity of care for our patients.
Pet Travel Certificates
Our USDA-certified veterinarians prepare international and domestic pet travel documentation including health certificates and vaccination records. We advise on airline requirements, crate specifications, and destination-specific regulations. For complex destinations like Australia and Japan, we collaborate with professional pet relocation services to ensure compliance.
Spay and Neuter
We perform routine spay and neuter surgeries with personalized timing recommendations based on breed, age, and health. Our protocol includes pre-surgical exams, human-grade anesthesia, and post-operative monitoring. We provide detailed recovery instructions covering activity restriction, incision care, and pain management to ensure optimal healing outcomes.
Wellness Exams
Annual and bi-annual wellness exams detect early disease indicators through physical exams, bloodwork, and diagnostic imaging. Our comprehensive evaluations include body condition scoring, vaccination updates, and parasite screening. Senior pets receive specialized monitoring for age-related conditions like diabetes and kidney disease to maintain quality of life.
People
Dr. Andrea Y. Tu
Chief of Veterinary Behavior Services
Board-certified veterinary behaviorist with expertise in treating anxiety, aggression, and compulsive disorders. Combines medical diagnosis with behavior modification techniques to improve pet well-being.
Samantha Karagiannis
Veterinary Behavior Services Coordinator
Licensed veterinary technician specializing in behavioral health management. Implements treatment plans and coordinates care for pets with complex behavioral needs.
Sol Rojas
Veterinary Behavior Service Assistant
Supports behavior team operations with specialized knowledge of urban pet stressors and fear-free handling techniques.
Questions
What emergency services do you offer?
We provide emergency care during regular business hours with an on-call veterinarian until 10 PM. For after-hours emergencies, we recommend partnering 24-hour facilities.
When should I spay or neuter my pet?
Timing depends on breed and health factors. Our veterinarians provide personalized recommendations based on current research and your pet's specific needs.
Why is dental care important for pets?
Untreated dental disease can lead to systemic infections affecting vital organs. Our comprehensive cleanings and preventive care protect your pet's overall health.
How do you assist with international pet travel?
We issue USDA-certified health certificates and advise on destination-specific requirements. For complex cases, we collaborate with professional pet relocation services.
What happens during a wellness exam?
Annual exams include physical assessments, bloodwork, vaccination updates, and parasite screening to detect early disease indicators and maintain optimal health.
Do you accept CareCredit financing?
Yes, we offer CareCredit financing options to help manage veterinary expenses while ensuring your pet receives necessary care.
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