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Business Details
24 Years
experience
Your Trusted Veterinarian in Gaylord, MI
Hall Veterinary Clinic was founded in 2002 with a mission to provide compassionate, high-quality veterinary care to pets and their families in Gaylord, Michigan. Our team of experienced veterinarians and support staff is dedicated to treating every pet as if they were our own, combining medical expertise with genuine empathy. We specialize in comprehensive care for dogs, cats, and exotic animals, offering services ranging from preventive wellness exams to advanced diagnostics and surgical procedures. Our collaborative approach ensures pet owners are fully informed and involved in their animals' healthcare decisions. With a focus on community partnership, we strive to educate clients on responsible pet ownership while maintaining the highest standards of medical excellence. Our facility features state-of-the-art equipment, including in-house laboratories and digital radiology, enabling accurate diagnoses and timely treatments.

We take pride in accommodating both routine and urgent care needs, ensuring pets receive prompt attention when it matters most. Our commitment to continuous learning keeps us at the forefront of veterinary advancements, particularly in exotic mammal care and veterinary osteopathic manipulation. By fostering strong relationships with local animal rescue organizations, we extend our impact beyond individual patients to improve animal welfare throughout the region. Whether you're a seasonal resident or a lifelong Gaylord community member, our team welcomes you to experience the difference of personalized, family-centered veterinary care.
Services
Pet Preventative Care Pet Medical Care Pet Diagnostics Exotic Pet Healthcare Pet Dentistry Pet Surgery Laser Surgery Annual Examinations Vaccinations Parasite Control
Details
  • Year established: 2002
Highlights and features
  • Our team includes veterinarians with specialized expertise in exotic pet care and surgical procedures
  • We maintain state-of-the-art diagnostic capabilities with in-house laboratory facilities
  • Our collaborative approach ensures pet owners receive comprehensive treatment explanations
  • We accommodate both seasonal residents and permanent Gaylord community members
  • Our facility combines modern medical technology with a warm, family-friendly environment
What people say
Professional, informative, kind Highly recommend Caring staff Excellent care Accommodating service
Services
Pet Preventative Care
Our comprehensive preventive care programs help maintain optimal pet health through regular examinations, vaccinations, and parasite control. We create customized wellness plans tailored to each pet's age, breed, and lifestyle needs. Our proactive approach helps identify potential health issues before they become serious problems, potentially saving pet owners money on future treatments while extending pets' lifespans.
Pet Medical Care
We provide complete medical care for pets including chronic disease management and acute illness treatment. Our services encompass dental care, surgical procedures, and specialized treatments for various conditions. Our team utilizes advanced diagnostic tools to develop effective treatment plans, focusing on both immediate care needs and long-term health maintenance for companion animals.
Pet Diagnostics
Our in-house diagnostic laboratory enables rapid blood work analysis and other essential testing. We also offer digital radiology and ultrasonography for detailed internal imaging. These capabilities allow for accurate diagnoses and timely treatment decisions, reducing the need for multiple visits while ensuring comprehensive evaluation of your pet's health status.
Exotic Pet Healthcare
We specialize in caring for exotic mammals including rabbits, guinea pigs, hamsters, and ferrets. Our veterinarians have specific expertise in these animals' unique physiological needs. We provide species-specific wellness exams, nutritional counseling, and treatment for exotic pet health concerns, ensuring proper care for these special companion animals.
Veterinary Surgery
Our surgical services include routine procedures and complex operations performed with modern equipment and techniques. We offer laser surgery options for certain procedures, which can reduce recovery times and minimize discomfort. Our surgical team prioritizes patient safety with comprehensive pre-operative assessments and post-operative care instructions.
People
Dr. Charissa Creller
Veterinarian
Dr. Creller graduated from Michigan State University with a Doctorate of Veterinary Medicine in 2018. She joined Hall Veterinary Clinic in 2022 after working at a 24-hour emergency hospital. Her professional interests include general practice and animal rescue work.
Dr. Melissa Bilstein
Veterinarian
Dr. Bilstein earned her veterinary degree from University of Missouri in 2021. She joined the clinic in 2023 after practicing in Florida. Her special interests include surgical procedures and urgent care treatment for companion animals.
Dr. Susan Hall
Founder/Veterinarian
Dr. Hall established the clinic in 2002 after graduating from Michigan State University's College of Veterinary Medicine in 1979. She specializes in exotic mammal care and holds certification in veterinary osteopathic manipulation.
Dr. Lauren Krupsky
Veterinarian
Dr. Krupsky received her veterinary degree from University of Missouri in 2017. She joined Hall Veterinary Clinic in 2024 after working in mixed-animal practice. Her expertise includes both small animal and exotic pet care.
Jaime
Lead Veterinary Assistant
Jaime has served as lead assistant and surgery support team head since 2004. She plays a key role in training new staff members and providing client education about animal care and behavior.
Questions
What types of pets do you treat?
We treat dogs, cats, and exotic mammals including rabbits, guinea pigs, hamsters, ferrets, and rats at our Gaylord clinic.
Do you offer emergency veterinary services?
While we're not a 24/7 emergency facility, we accommodate urgent care cases during our regular business hours Monday-Friday 8:30am-5pm.
Can you help with exotic pet care?
Yes, our veterinarians have specialized expertise in exotic mammal care, including nutritional counseling and species-specific wellness exams.
How do I book an appointment?
You can book appointments through our website using the online booking widget or by calling us directly at (989) 731-6208.
Do you accept out-of-town clients?
We welcome both local residents and seasonal visitors, with experience coordinating care between multiple veterinary practices for traveling clients.
What diagnostic services are available?
Our in-house laboratory handles blood work and urinalysis, while digital radiology and ultrasonography provide advanced imaging capabilities for accurate diagnoses.