Business Details
14 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted 24/7 Emergency Veterinary Care in Redlands, CA
At the Veterinary Emergency Center of Redlands, we provide top-tier 24-hour emergency services and critical care for small animals. Our skilled team of veterinarians and registered veterinary technicians are available 24/7 to deliver exceptional care in every emergency. With state-of-the-art facilities and a heartfelt commitment to your pet's well-being, we ensure your pet receives the best treatment possible. Founded in 2012, our hospital combines advanced medical technology with compassionate service, serving Redlands and surrounding communities. We are AAHA-accredited, reflecting our adherence to the highest standards in veterinary care. Our team's extensive experience in emergency medicine allows us to handle complex cases with precision and care. We prioritize clear communication with pet owners, ensuring you're informed throughout your pet's treatment. Our commitment to continuous improvement is demonstrated through our adoption of cutting-edge technologies like CT scans and digital X-rays.We maintain transparency in all operations, offering detailed explanations of treatments and costs. Our facility features Casco Kennels certified by the International Society of Feline Medicine and Fear Free, ensuring optimal patient comfort. We provide comprehensive end-of-life services with empathy and respect, including cremation options. Our dedication to community education is evident through our online resources and patient referral programs. We maintain rigorous quality control measures and regularly update our protocols based on the latest veterinary research. Our leadership team includes veterinarians with specialized training in emergency medicine and critical care. We actively participate in local pet health initiatives and emergency preparedness programs.
Services
Emergency Care
Surgical Procedures
Diagnostic Imaging
Endoscopy
In-House Laboratory
Casco Kennels
End of Life Services
Details
- Year established: 2012
Highlights and features
- 24/7 Emergency & Critical Care
- Compassionate, Experienced Veterinarians & Veterinary Technicians
- Advanced Medical Equipment & Facilities
- AAHA-Accredited Veterinary Hospital
- Certified Casco Kennels with ISFM & Fear Free Standards
Associations and certifications
- AAHA (American Animal Hospital Association)
What people say
Compassionate staff
Skilled veterinarians
Timely care
Positive outcomes
Supportive team
Services
Emergency Care
Our 24/7 emergency services handle critical conditions including trauma, poisoning, and acute illnesses. With board-certified emergency veterinarians and advanced monitoring equipment, we provide immediate stabilization and treatment. Our facility maintains readiness for mass casualty incidents and complex surgical emergencies.
Diagnostic Imaging
We offer CT scans, digital X-rays, and ultrasound for rapid diagnosis of internal injuries and chronic conditions. Our imaging suite supports real-time decision-making for abdominal, thoracic, and musculoskeletal emergencies. All imaging is interpreted by experienced veterinary radiologists.
Endoscopy
Our endoscopic procedures diagnose and treat gastrointestinal, respiratory, and urinary tract conditions without open surgery. This technology enables foreign body removal and biopsy collection with reduced recovery times. Procedures are performed under advanced anesthesia monitoring.
In-House Laboratory
Our full-service lab provides immediate bloodwork, urinalysis, and infectious disease testing. Critical results for conditions like parvovirus and pancreatitis are available within 15 minutes. This capability supports rapid treatment decisions for unstable patients.
End of Life Services
We offer private euthanasia consultations and aftercare services with dignity. Options include communal and private cremation through Regency Aftercare Services. Our team provides emotional support and memorial keepsakes like paw prints and clay impressions.
People
Michelle Hoagland
Hospital Manager
With over 15 years in veterinary emergency care, Michelle leads our team with expertise in critical patient management and client communication. Her dedication ensures seamless operations and compassionate care for every pet.
Nikita Tower
Medical Director
Dr. Tower oversees our clinical operations with 12 years of emergency medicine experience. Her leadership ensures adherence to AAHA standards and implementation of evidence-based treatment protocols for complex cases.
Tori Lewis
Veterinarian
Dr. Lewis specializes in trauma care and pain management. With advanced training in emergency surgery, she provides critical interventions for accident victims and acute medical conditions.
Margeen Morikone
Veterinarian
Dr. Morikone brings 8 years of small animal emergency experience. Her expertise in diagnostic imaging and critical care supports comprehensive treatment planning for complex cases.
Gabriella Hipp
Veterinarian
Dr. Hipp specializes in internal medicine emergencies. Her approach combines advanced diagnostics with personalized treatment plans to address complex medical conditions in critical patients.
Questions
What emergency services do you offer?
We provide 24/7 emergency care for small animals including trauma treatment, poisoning antidotes, surgical interventions, and critical monitoring for life-threatening conditions.
What diagnostic capabilities do you have?
Our facility includes CT scanning, digital radiography, ultrasound, and in-house laboratory testing for immediate diagnosis of emergencies like internal bleeding or organ failure.
How do payment and insurance work?
We accept CareCredit, Trupanion, and Scratchpay. Payment is required at time of service, but our team helps maximize insurance coverage through detailed documentation.
What end-of-life options are available?
We offer private and communal cremation with memorial keepsakes. Our compassionate team provides counseling and support during this difficult decision-making process.
Are your facilities certified?
We're AAHA-accredited and use ISFM/Fear Free certified Casco Kennels, ensuring our facility meets rigorous standards for medical care and animal comfort.
How do you handle urgent referrals?
We collaborate with primary veterinarians through our patient referral program, providing seamless transfer of medical records and specialized care for complex cases.
