Business Details
Emergency
services
Comprehensive Veterinary Care in Scottsville, NY
Riverside Veterinary Hospital is a full-service companion animal hospital dedicated to providing the highest quality medical, surgical, and dental care for pets. Our experienced team, led by Dr. Kirsten Mueller and Dr. Vanessa Velez, combines over 35 years of expertise in small animal medicine, emergency care, and exotic animal treatment. We prioritize compassionate care, client education, and preventive medicine to ensure lifelong wellness for pets. Our hospital features advanced surgical protocols, therapeutic laser treatments, and senior pet care programs tailored to evolving health needs.With a commitment to transparency and ethical standards, we offer flexible payment options, 24/7 VetTriage support, and overnight boarding services in a state-of-the-art facility. Our staff maintains rigorous professional development, including certifications in pain management and alternative therapies, to deliver cutting-edge veterinary solutions. By fostering trust through clear communication and personalized attention, we aim to strengthen the human-animal bond while maintaining community leadership in animal healthcare.
Services
Preventative Care
Sick Visits
Spay/Neuter
Dental Care
Surgery
Microchipping
Senior Pet Care
Dog Boarding
Cat Boarding
Doggy Daycare
Highlights and features
- We offer 24/7 VetTriage support for urgent pet care guidance
- Our team includes specialists in exotic animal care and alternative medicine
- We provide therapeutic laser treatments for pain management
- Our hospital maintains sterile surgical protocols with IV fluid support
- We offer senior pet wellness programs with semi-annual labwork
What people say
Exceptional staff
24/7 emergency guidance
Clean facilities
Compassionate care
Knowledgeable team
Services
Preventative Care
Our preventative care program includes annual exams, vaccinations, and parasite prevention to maintain optimal pet health. We follow AVMA guidelines for core vaccines while customizing protocols for individual needs. Early disease detection through routine bloodwork and physical exams helps prevent costly treatments later.
Surgical Services
We perform spay/neuter procedures and soft tissue surgeries using sterile techniques with IV fluid support. Pre-anesthetic bloodwork and continuous monitoring ensure patient safety during operations. Post-operative care includes pain management and recovery instructions for pet owners.
Dental Care
Comprehensive dental services include professional cleanings, extractions, and periodontal disease treatment under general anesthesia. We use digital radiography for below-gumline diagnostics and provide home care guidance for maintaining oral health between professional cleanings.
Senior Pet Care
Our senior wellness program features semi-annual exams with specialized labwork for early detection of age-related conditions. We monitor for arthritis, kidney disease, and cognitive dysfunction while offering pain management solutions tailored to older pets' changing needs.
Boarding Services
Riverside Pet Retreat offers climate-controlled boarding with individual runs for dogs and dedicated cat condos. Our staff provides enrichment activities and medication administration during 7-day-a-week care. All boarders receive personalized attention with flexible drop-off/pickup times.
People
Dr. Kirsten Mueller
Veterinarian
Dr. Mueller has 17+ years of experience in small animal medicine, including an internship in emergency care. She specializes in exotic animal care and surgical procedures while managing a hobby farm with diverse livestock to enhance her clinical perspective.
Dr. Vanessa Velez
Veterinarian
Dr. Velez graduated from University College Dublin and has practiced veterinary medicine in Rochester since 2003. Her expertise includes internal medicine and feline care, complemented by international travel experience that informs her approach to diverse pet health needs.
Jennifer
Hospital Manager
With 20+ years in animal care, Jennifer combines biology expertise and operational management skills. She oversees hospital operations while balancing family life and outdoor activities, bringing strategic leadership to our veterinary practice.
Owen
Veterinary Technician
A Licensed Veterinary Technician since 2005, Owen provides compassionate care while managing his family life and rescue pets. His technical expertise and motorcycle hobby contribute to his well-rounded approach to animal healthcare.
Richie
Veterinary Assistant
With over 20 years of experience, Richie represents our longest-serving team member. His dedication to individualized patient care and antique collecting hobby create a unique blend of professional expertise and personal warmth in our veterinary team.
Questions
What veterinary services do you offer?
We provide preventative care, surgery, dental treatment, senior pet wellness, and boarding services for dogs and cats.
Are you open for emergency care?
We partner with VetTriage for 24/7 virtual emergency triage services when we're closed.
What payment options are available?
We accept credit cards, Care Credit financing, cash, and pet health insurance for veterinary services.
Do you offer pet boarding?
Yes, Riverside Pet Retreat provides dog and cat boarding with enrichment activities and personalized care.
What are your office hours?
Monday & Wednesday 8am-6pm, Tuesday/Thursday/Friday 8am-5pm, closed weekends and major holidays.
How do I schedule an appointment?
Call us at (585) 889-8340 during business hours or use our online store for prescription refills and supplies.
